AERONOVA SYSTEMS SRL — TERMS OF SERVICE

Effective Date: [To be confirmed upon lawyer approval] | Last Updated: March 2026

SECTION 1 — DEFINITIONS AND INTERPRETATION

1.1 In these Terms of Service, the following definitions apply:

• "AeroNova," "we," "us," or "our" means Aeronova Systems SRL, a company incorporated in Romania, CUI/CIF: [To be inserted], registered address: [To be inserted], operating the AeroNova platform at aeronovais.com.
• "Client," "you," or "your" means the legal entity that registers for and uses the AeroNova platform, including all Authorised Users. These Terms of Service apply to business-to-business (B2B) clients only. Natural persons acting in a personal consumer capacity and individuals who are not acting on behalf of a legal entity are not permitted to subscribe to or use the Platform.
• "Authorised User"means any individual whom the Client authorises to access and use the Platform under the Client's subscription.
• "Platform" means the AeroNova web-based software-as-a-service application accessible at aeronovais.com, including all features, updates, API access, and associated documentation.
• "AI-Generated Content" means any document, briefing, report, risk assessment, inspection simulation result, evidence tag, risk suggestion, or other output generated or assisted by artificial intelligence technology within the Platform, including but not limited to ISMS documents, Weekly Briefings, Inspection Simulator results, and AI risk suggestions.
• "Client Data" means all data, information, documents, files, and materials uploaded, entered, or submitted to the Platform by or on behalf of the Client.
• "EASA" means the European Union Aviation Safety Agency.
• "Part-IS" means Commission Implementing Regulation (EU) 2023/203, as may be amended from time to time.
• "NAA" means the National Aviation Authority of any EASA Member State or ECAA agreement state with jurisdiction over the Client.
• "Inspection Simulator"means the automated Platform feature that evaluates the Client's compliance data against simulated NAA inspection questions and produces a readiness score and finding classifications.
• "Weekly Briefing"means the automated weekly email generated by artificial intelligence and sent to the Client's Information Security Manager containing compliance status information, action item suggestions, and compliance observations.
• "Subscription" means the paid access plan selected by the Client as described on the pricing page at aeronovais.com.

SECTION 2 — ACCEPTANCE OF TERMS

2.1By creating an account, commencing a free trial, clicking "I agree," or otherwise accessing or using the Platform, the Client agrees to be bound by this Agreement, the Privacy Policy, the Data Processing Agreement, and the Cookie Policy (together, the "Legal Terms"). If the Client does not agree to any part of these Legal Terms, the Client must not access or use the Platform.

2.2 The individual accepting these Terms warrants and represents that they have full legal authority to bind the Client organisation to this Agreement. If the individual does not have such authority, they must not accept these Terms and must not use the Platform.

2.3 These Legal Terms constitute the entire agreement between the Client and AeroNova with respect to the Platform and supersede all prior negotiations, representations, warranties, and agreements.

2.4 The Data Processing Agreement is incorporated into and forms an integral part of these Terms of Service. By accepting these Terms of Service, the Client also accepts and is bound by the Data Processing Agreement. No separate signature or click is required for the DPA — acceptance of these Terms constitutes acceptance of the DPA.

SECTION 3 — DESCRIPTION OF SERVICE

3.1 AeroNova is a business-to-business SaaS platform providing digital tools to assist EASA-approved aviation organisations in managing their Information Security Management System in connection with EASA Part-IS (Commission Implementing Regulation (EU) 2023/203).

3.2 The Platform provides: AI-assisted ISMS document generation; risk register management; incident management and tracking; evidence vault for compliance documentation; audit preparation toolkit; staff information security training; Inspection Simulator; weekly AI-generated compliance briefings; supplier management; and regulatory updates monitoring.

3.3 NATURE OF SERVICE:AeroNova is a compliance management tool only. The Platform is designed to assist the Client's qualified personnel in preparing, organising, and managing ISMS documentation and compliance workflows. The Platform does not replace professional judgment, regulatory expertise, qualified legal counsel, or the Client's own compliance obligations.

SECTION 4 — CRITICAL DISCLAIMERS

4.4 EU AI ACT TRANSPARENCY DISCLOSURE. In compliance with Regulation (EU) 2024/1689 (EU AI Act), the Client is hereby informed that certain content within the Platform is generated using artificial intelligence systems. All AI-Generated Content is labelled as AI-generated within the Platform interface. The AI system used is Anthropic Claude, a general-purpose large language model operated by Anthropic, LLC. The Client acknowledges and agrees that AI-Generated Content may contain errors, omissions, or inaccuracies inherent in AI technology, and the Client assumes all responsibility for reviewing, validating, and correcting such content before use.

4.8 AGGREGATE ANONYMISED DATA.AeroNova may use anonymised and aggregated data derived from Client Data — from which all personally identifiable information and organisation-identifying information has been irreversibly removed — for the purposes of improving Platform features, developing industry benchmarks, and enhancing AI model performance (excluding Anthropic's AI training). AeroNova shall not use Client Data for any purpose other than providing the Platform services except as permitted by this clause.

SECTION 5 — SUBSCRIPTION TERMS AND BILLING

5.1 FREE TRIAL. AeroNova offers a fourteen (14) day free trial period. No payment information is required to commence a free trial. The free trial provides access to Platform features as described on the pricing page at the time of registration.

5.2 TRIAL END — NO PAYMENT METHOD.At the end of the fourteen (14) day trial period, if the Client has not actively elected to subscribe to a paid plan and provided valid payment information, the Client's access to paid features will be automatically suspended. Client Data including all ISMS documents, risk register entries, evidence files, and compliance records will be retained for thirty (30) days following trial expiry, during which the Client may export their data using the Platform's built-in export functionality or subscribe to a paid plan to restore full access. After thirty (30) days of suspension without subscription, Client Data will be permanently deleted in accordance with Section 13.4. There is no automatic conversion from free trial to paid subscription without the Client's explicit affirmative action and provision of payment information. AeroNova shall have no liability for loss of Client Data arising from failure to subscribe before the expiry of the thirty (30) day retention period.

5.3 PAID SUBSCRIPTIONS. The Platform is available under the following plans: Starter at EUR 149 per month or EUR 1,490 per year; Professional at EUR 299 per month or EUR 2,990 per year. All prices are exclusive of applicable value-added tax (VAT), which shall be charged additionally where required by applicable law.

5.4 BILLING. Subscription fees are billed monthly or annually in advance. Payment is processed through Stripe. The Client authorises AeroNova to charge the provided payment method on each billing date.

5.5 AUTO-RENEWAL.Subscriptions automatically renew at the end of each billing period unless the Client cancels before the renewal date. AeroNova will provide at least thirty (30) days' advance notice by email before each annual renewal. The Client's continued use of the Platform after renewal constitutes acceptance of the renewed subscription.

5.6 CANCELLATION. The Client may cancel their subscription at any time through account settings or by contacting support@aeronovais.com. Cancellation takes effect at the end of the current billing period. In compliance with the EU Data Act (Regulation (EU) 2023/2854), the maximum notice period for termination shall not exceed two (2) months. No refunds are provided for unused portions of the current billing period.

5.7 REFUND POLICY. All fees paid are non-refundable after the fourteen (14) day free trial period, except where required by mandatory applicable law. Annual plan fees are non-refundable after the trial period ends.

5.8 EARLY ADOPTER PRICING.Clients who subscribe during the designated early adopter period will have their subscription price permanently locked at the rate in effect at the time of their first paid subscription, provided the subscription remains active without interruption. AeroNova reserves the right to modify early adopter pricing terms with thirty (30) days' written notice.

5.9 VAT AND TAX. The Client is responsible for all applicable taxes. For B2B clients in EU Member States, the reverse charge mechanism applies in accordance with the EU VAT Directive. AeroNova will collect VAT where required by applicable law.

SECTION 6 — INTELLECTUAL PROPERTY

6.1 AeroNova and its licensors retain all right, title, and interest in and to the Platform, including all source code, design, documentation, trademarks, underlying AI models, compliance methodologies, and technology. Nothing in this Agreement grants the Client any ownership interest in the Platform.

6.2 The Client retains all right, title, and interest in and to Client Data. By uploading Client Data, the Client grants AeroNova a limited, non-exclusive, non-transferable licence to process Client Data solely to provide the Platform services during the subscription term.

6.3The Client is granted a non-exclusive, non-transferable licence to use AI-Generated Content for the Client's own internal business purposes including regulatory submissions. AeroNova does not claim ownership of AI-Generated Content that incorporates Client Data. The Client acknowledges that AI-Generated Content may share structural similarities with outputs generated for other clients and that AeroNova makes no guarantee of uniqueness.

6.4Upon termination, the Client's licence to use the Platform immediately ceases. The Client's licence to use AI-Generated Content already generated during the subscription term survives termination, provided such content was generated in compliance with these Terms.

SECTION 7 — DATA PROTECTION

7.1 AeroNova processes personal data as a data processor on behalf of the Client (the data controller) in accordance with GDPR. The Data Processing Agreement, which is incorporated into this Agreement by reference and forms an integral part, governs all data processing.

7.2 By accepting these Terms, the Client also accepts and is bound by the Data Processing Agreement without requiring any additional signature or action.

SECTION 8 — ACCOUNT REGISTRATION AND SECURITY

8.1 The Client must provide accurate, current, and complete information during registration and must maintain this information.

8.2The Client is responsible for maintaining the confidentiality of all account credentials and for all activities under the Client's account. The Client must immediately notify AeroNova at support@aeronovais.com of any suspected unauthorised access.

8.3AeroNova shall not be liable for loss arising from the Client's failure to safeguard credentials or from any unauthorised access not resulting from AeroNova's security breach.

SECTION 9 — ACCEPTABLE USE

9.1 The Client shall not:

• Use the Platform for any unlawful purpose or in violation of applicable law or regulation.
• Resell, sublicence, redistribute, or make the Platform available to any third party without prior written consent.
• Attempt to reverse-engineer, decompile, disassemble, or derive the source code of any part of the Platform.
• Introduce viruses, malware, ransomware, or other harmful code.
• Use automated tools, bots, or scripts to access the Platform other than through provided interfaces.
• Use the Platform to provide compliance management services to third parties on a bureau or managed-service basis without prior written consent.
• Submit AI-Generated Content to any NAA or regulatory authority without the mandatory human review described in Section 4.3.
• Use the Platform to analyse, benchmark, copy, or reverse-engineer AeroNova's compliance methodology, document templates, question sets, or AI prompting approach for competitive intelligence or product development purposes.
• Allow employees, directors, or agents of any direct competitor of AeroNova to access the Platform using the Client's account credentials.
• Attempt to gain unauthorised access to any part of the Platform, other clients' data, or AeroNova's infrastructure.

SECTION 10 — SERVICE AVAILABILITY

10.1 AeroNova will use commercially reasonable efforts to maintain Platform availability. The Platform is provided on a best-effort basis and AeroNova does not guarantee any minimum uptime, availability level, or service level.

10.2AeroNova may perform scheduled maintenance with at least forty-eight (48) hours' advance notice where practicable.

10.3AeroNova shall not be liable for unavailability caused by factors outside AeroNova's reasonable control, including third-party infrastructure failures, internet connectivity issues, AI service provider (Anthropic) outages, or force majeure events.

SECTION 11 — LIMITATION OF LIABILITY

11.3 INSPECTION SIMULATOR SPECIFIC EXCLUSION. Without limiting Section 11.2, AeroNova expressly excludes all liability for: (a) any discrepancy between Inspection Simulator results and the outcome of any actual NAA inspection, surveillance visit, or regulatory review; (b) any compliance gaps not identified by the Inspection Simulator for any reason including incomplete Client data, physical security factors requiring site inspection, changes in regulatory interpretation, or limitations of the automated methodology; (c) any NAA finding, enforcement action, or loss of approval arising notwithstanding a favourable Inspection Simulator result.

11.4 EU PRODUCT LIABILITY.AI-Generated Content is intended solely as a preliminary draft requiring mandatory human review and validation before any use or regulatory submission, as explicitly stated in Section 4.3. Any use of AI-Generated Content outside this intended purpose — including direct submission to any NAA or regulatory authority without prior human review, validation, and approval by the Client's qualified personnel — constitutes use outside the product's intended purpose and reasonably foreseeable use within the meaning of Directive (EU) 2024/2853 (EU Product Liability Directive). AeroNova shall bear no liability under product liability law for any harm arising from such use outside the intended purpose.

11.5 MANDATORY LIABILITY.Nothing in this Agreement excludes or limits liability for: (a) death or personal injury caused by AeroNova's negligence; (b) fraud or fraudulent misrepresentation by AeroNova; (c) any liability that cannot be excluded under mandatory applicable Romanian or EU law.

SECTION 12 — INDEMNIFICATION

12.1 The Client shall indemnify, defend, and hold harmless Aeronova Systems SRL and its officers, directors, employees, agents, and successors from and against any and all claims, demands, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable legal fees and disbursements) arising out of or in connection with:

• The Client's use of the Platform or any AI-Generated Content, including any regulatory submission.
• The Client's breach of any provision of this Agreement.
• Any claim that Client Data infringes or violates the intellectual property rights, privacy rights, or any other rights of any third party.
• Any regulatory enforcement action, finding, penalty, sanction, or proceeding against or involving the Client relating to Part-IS compliance, aviation safety, or data protection obligations.
• The Client's submission of AI-Generated Content to any NAA or regulatory authority without completing the mandatory human review required by Section 4.3.
• The Client's reliance on Inspection Simulator results or Weekly Briefing recommendations without independent professional verification.
• Any third-party claim arising from the Client's use of or reliance on AI-Generated Content.

SECTION 13 — TERMINATION

13.1 The Client may terminate at any time through account settings or by written notice to support@aeronovais.com. Termination takes effect at end of the current billing period.

13.2 AeroNova may terminate immediately upon written notice for: material breach unremedied within fourteen (14) days of written notice; use posing a security risk to the Platform or other clients; non-payment continuing more than fourteen (14) days after written notice; or Client insolvency, liquidation, or cessation of business.

13.3 Maximum notice period for termination by either party: two (2) months (EU Data Act).

13.4 Effects of Termination.Upon termination: (a) the Client has thirty (30) days to export all Client Data including ISMS documents, risk register, evidence files, audit records, training certificates, and all compliance records using the Platform's data export functionality or by requesting export via support@aeronovais.com; (b) all Client Data will be permanently deleted within thirty (30) additional days after the export period; (c) data portability is provided at no additional charge with no switching fees; (d) AeroNova has no liability for loss of Client Data arising from failure to export within the thirty (30) day period; (e) the Client's licence to use the Platform ceases immediately on termination.

SECTION 14 — MODIFICATIONS

14.1Material changes require at least thirty (30) days' advance written notice by email. Non-material changes may be made without notice. Continued use after effective date constitutes acceptance. If the Client does not agree, they may terminate before the changes take effect.

SECTION 15 — FORCE MAJEURE

15.1 Neither party shall be liable for failure or delay caused by circumstances beyond reasonable control, including: acts of God, natural disasters, war, terrorism, pandemics, government actions, changes to EASA Part-IS requirements or NAA enforcement practices that necessitate Platform modifications, failure of third-party services (Anthropic API, Supabase, Clerk, Stripe, Vercel, Upstash), internet disruptions, power failures, cyber-attacks, and industrial disputes.

15.2 REGULATORY CHANGE FORCE MAJEURE. Changes to EASA Part-IS requirements, AMC/GM updates, or changes in NAA enforcement practices that require modifications to the Platform or AI-Generated Content constitute force majeure events. AeroNova shall use commercially reasonable efforts to update the Platform but shall not be liable for any period during which AI-Generated Content or Platform functionality does not reflect the most current regulatory position. The Client remains solely responsible for monitoring regulatory developments and verifying that AI-Generated Content reflects current requirements at the time of use or submission.

15.3 AI SERVICE OUTAGE. Anthropic API unavailability, rate limiting, or degradation constitutes a force majeure event. AeroNova shall not be liable for inability to generate AI-Generated Content during such outages.

SECTION 16 — GOVERNING LAW AND DISPUTE RESOLUTION

16.1 This Agreement is governed by the laws of Romania, without regard to conflict of law principles, except that GDPR and other directly applicable EU regulations take precedence to the extent they conflict with Romanian law.

16.2 Disputes not resolved amicably within thirty (30) days shall be submitted to the exclusive jurisdiction of the competent courts of Bucharest, Romania.

16.3 Either party may alternatively elect ICC arbitration in Bucharest in English under ICC Rules with one arbitrator.

16.4 Nothing prevents either party from seeking interim or injunctive relief in any court of competent jurisdiction.

SECTION 17 — GENERAL PROVISIONS

• 17.1 Severability. Invalid provisions shall be modified to minimum extent necessary while preserving intent.
• 17.2 Waiver. Waivers must be in writing.
• 17.3 Assignment.Client may not assign without prior written consent. AeroNova may assign in connection with merger, acquisition, or asset sale with thirty (30) days' notice to Client.
• 17.4 No Partnership. Nothing creates a partnership, joint venture, employment, or agency relationship.
• 17.5 Notices. Written notices to AeroNova: legal@aeronovais.com.
• 17.6 Third-Party Rights. No third party may enforce any term of this Agreement.
• 17.7 Survival. Sections 4, 6, 11, 12, and 16 survive termination.
• 17.8 Language. English version prevails over any translation.
• 17.9 B2B ONLY. This Agreement is for B2B clients only. Consumer protection law does not apply as the Platform is not offered to consumers.
• 17.10 Entire Agreement. These Terms, Privacy Policy, DPA, and Cookie Policy constitute the entire agreement between the parties regarding the Platform.

Contact: legal@aeronovais.com